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Verizon Wireless Launches Field Force Manager 3.2

From CTIA WIRELESS 2010®, Verizon Wireless, operator of the nation’s largest and most reliable wireless voice and 3G data network, today announced that Field Force Manager 3.2, the newest version of the company’s mobile worker management service, will be available on April 5. In addition, Verizon Wireless is introducing new Field Force Manager-only plans, providing customers more cost-effective options to coordinate with field workers.

“As our business customers’ wireless needs expand and evolve, we continue to make improvements to our solution portfolio to meet those demands,” said Mark Bartolomeo, vice president – global enterprise marketing for Verizon Wireless. “Our customers in industries such as distribution and construction are asking for more sophisticated coordination with employees who work beyond the walls of an office, so we’re addressing that with these new features in Field Force Manager 3.2.”

Verizon Wireless’ Field Force Manager 3.2 meets the field workforce management needs of any business by offering three package options that feature a Web-based application for administrators and a mobile phone application for remote workers:

Verizon Wireless customers who want basic tracking capabilities without voice plans will have the option to select Field Force Manager-only Limited or Basic plans. These Field Force Manager-only plans will be available on the LG Accolade™, CASIO® G’zOne Rock™, Motorola Barrage™ and Samsung Convoy™. The new Field Force Manager-only plans do not apply to 3G Smartphones.

Field Force Manager 3.2 offers new Web portal enhancements to help organizations save time, increase productivity and reduce costs, including:

Source: Verizon

Added: 03/23/2010